Getting started with SpaceXY is straightforward once you know the steps — this guide walks you through each one. Whether you are a newcomer or experienced player, this article covers everything from account setup to maximizing bonus offers and handling withdrawals smoothly.
Getting Ready
Before you begin, ensure you have the following ready:
- A valid email address and a strong password (at least 8 characters, mix of letters and numbers).
- Proof of identity and address (e.g., passport, driver’s license, utility bill) — required for verification before any withdrawal.
- A payment method that suits your needs: credit/debit cards, e-wallets (like Skrill or Neteller), bank transfer, or cryptocurrencies. Check the banking page for supported options.
- Stable internet connection — the platform is fully mobile-optimized, so you can play on any device without downloading an app.
- Understanding of local gambling laws. Note: this casino holds a Curacao license; winnings may be subject to income tax in your country of residence. Consult a tax advisor.
Registration
Follow these steps to create your account:
- Click the “Sign Up” button on the homepage.
- Fill in the registration form: username, email, password, and select your currency.
- Accept the terms and conditions and confirm you are over 18.
- Submit the form and check your email for a verification link. Click it to activate your account.
- Log in and complete your profile (full name, date of birth, address).
- Head to the “Deposit” section to fund your account and claim your welcome bonus.
For a visual walkthrough, watch the official registration tutorial below.
Mobile App
The casino does not offer a dedicated mobile app on Google Play or the Apple App Store. Instead, it provides a progressive web app (PWA) that can be launched from your browser. Simply visit the site on your smartphone, tap the share icon, and select “Add to Home Screen.” This creates an app-like icon that loads in full-screen mode with fast performance. All features — deposits, withdrawals, live chat, and game lobby — are accessible just like on desktop.
Bonus Strategy
Bonuses can boost your bankroll, but they come with wagering requirements. Let’s break down a typical welcome bonus:
| Bonus Type | Match Percentage | Max Bonus | Wagering (Deposit + Bonus) |
|---|---|---|---|
| Welcome Bonus | 100% | €200 | 30x |
| Second Deposit | 50% | €150 | 25x |
Important: Always read the full terms — games contribute differently to wagering (slots usually 100%, table games often 10% or less).
Worked example: You deposit €100 and receive a 100% bonus of €100. Your total balance becomes €200. The wagering requirement is 30 × (€100 deposit + €100 bonus) = 30 × €200 = €6,000. You must place bets totaling €6,000 before you can withdraw any winnings. If you play slots with 96% RTP, your expected loss over €6,000 wagered is 4% × 6,000 = €240. Since your starting balance is only €200, you have a high risk of losing your entire bonus and deposit. Note: To minimize risk, choose low-volatility games and consider wagering strategy (e.g., smaller bets over longer sessions).
Good to Know
If your withdrawal is delayed, follow these steps:
- Check pending time: Most withdrawals are processed within 24-48 hours (e-wallets) or 3-5 business days (cards/bank transfers).
- Verify your account: If you haven’t submitted KYC documents, the withdrawal will be held. Upload them via the “Account Verification” section.
- Contact support: Use the 24/7 live chat or email support@casino.com. Provide your username, withdrawal amount, and date requested.
- Escalate: If unresolved after 48 hours, file a complaint with the Curacao eGaming authority via their official portal.
Typical withdrawal times: e-wallets (1-3 hours after approval), cards (2-5 business days), crypto (instant to 1 hour).
FAQ
How do I reset my password?
Click “Forgot Password” on the login page, enter your email, and follow the link sent to you. Check your spam folder if the email does not appear.
Can I play for free?
Yes, most slot games offer a demo mode. You can try them without depositing real money. Simply select “Play for Fun” on the game card.
What payment methods are accepted?
Accepted methods include Visa, Mastercard, Skrill, Neteller, ecoPayz, Bitcoin, Ethereum, and bank transfer. Minimum deposit is €10.
Is the casino licensed?
Yes, the casino holds a license from the Government of Curacao. This means it is regulated for fair play and security.
How do I close my account?
Contact customer support via live chat or email to request account closure. You may need to provide a reason. The process usually takes 24 hours.
This guide covers the essentials for a smooth start. Bookmark this page and always gamble responsibly. Good luck!